Blunsdon Surgery

01793 721254

Highworth Surgery

01793 762218

Hermitage Surgery

01793 522492

Taw Hill Surgery

01793 709500

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking the links on the left of this page.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers

If you are looking after an ill, frail or disabled family member or friend, then you are a carer. The person you look after may be elderly, have a physical ... [continue] Carers

Charges for Prescriptions

For information on NHS charges, exemptions and how to save money on your prescription costs please go to this website Charges for Prescriptions.

Choosing the right service

Choose Well If you are injured or unwell there are a number of different NHS services that you can access. The list of options open to you can be found ... [continue] Choosing the right service

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the Practice or the services we offer, please contact your sites Practice Manager preferably in writing. ... [continue] Complaints policy

GP2GP

GP2GP – The practice operates the GP2GP process of transferring patient records electronically both out to new surgeries when our patients move, or in from other practices when patients move ... [continue] GP2GP

Infection Control

Infection Control Statement We aim to maintain a safe working environment for all our staff, patients and visitors to the surgery and to help prevent the spread of healthcare associated ... [continue] Infection Control

Library

Our Library has a range of useful leaflets providing you with information about a number of healthcare topics. Simply click on the title to download the leaflet you would like ... [continue] Library

Named GP

All patients at Westrop Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Patient Charter Your healthcare is provided through a partnership between yourself and the Primary Healthcare Team. The success of that partnership depends on an understanding of each others needs and ... [continue] Patient rights and responsibilities

Practice boundary

Please Note: The practice list is OPEN for new patient registrations at all of our sites. We have designated Practice areas for registering new patients. If you do not live ... [continue] Practice boundary

Practice Merger FAQs

Merger of Hermitage Surgery and Westrop Medical Practice We are delighted that Hermitage Surgery and Westrop Medical Practice are planning to merge following Dr Steve Rhodes’ announcement to retire on ... [continue] Practice Merger FAQs

Register with us

  If you are moving to live within our designated practice area and would like to register with us, please bring along your NHS medical card or complete one of ... [continue] Register with us

Self help

Helping yourself As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can ... [continue] Self help

Self-Treatment of Common Illnesses and Accidents

Back Pain This is very common and is usually caused by a spasm or cramping of the muscles. Bed rest can increase stiffness and make the problem worse, so you ... [continue] Self-Treatment of Common Illnesses and Accidents

Summary Care Records

We (the NHS in England) are changing the way we store and manage your health records. Today, records are kept in all the places where you receive care. These places ... [continue] Summary Care Records

Swindon SUCCESS Centres

The SUCCESS Centres are two clinics operated by a company called Medvivo on behalf of Swindon CCG. The SUCCESS Centres are located within Moredon Medical Centre and the new Swindon Health ... [continue] Swindon SUCCESS Centres

Updating your details

If you change name, address or telephone number, please let our receptionists know by completing one of our “Change of contact details” forms. Electronic versions of these can be found in ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Walk-in Centres

Swindon’s walk-in services can offer help for minor injuries and illnesses, such as cuts, sprains, upset stomachs and small burns. They offer patients an alternative solution to the Emergency Department ... [continue] Walk-in Centres

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