Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking the links on the left of this page.
Carers
If you are looking after an ill, frail or disabled family member or friend, then you are a carer. The person you look after may be elderly, have a physical ... [continue] Carers
Charges for Prescriptions
For information on NHS charges, exemptions and how to save money on your prescription costs please go to this website Charges for Prescriptions.
Choosing the right service
Choose Well If you are injured or unwell there are a number of different NHS services that you can access. The list of options open to you can be found ... [continue] Choosing the right service
Complaints policy
We take complaints very seriously. If you would like to make a complaint regarding the Practice or the services we offer, please contact your sites Practice Manager preferably in writing. ... [continue] Complaints policy
GP2GP
GP2GP – The practice operates the GP2GP process of transferring patient records electronically both out to new surgeries when our patients move, or in from other practices when patients move ... [continue] GP2GP
Infection Control
Infection Control Statement We aim to maintain a safe working environment for all our staff, patients and visitors to the surgery and to help prevent the spread of healthcare associated ... [continue] Infection Control
Named GP
All patients at Westrop Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
Patient Charter Your healthcare is provided through a partnership between yourself and the Primary Healthcare Team. The success of that partnership depends on an understanding of each others needs and ... [continue] Patient rights and responsibilities
Register with us
If you are moving to live within our designated practice area and would like to register with us, please complete one of our registration forms that are available on reception. ... [continue] Register with us
Summary Care Records
We (the NHS in England) are changing the way we store and manage your health records. Today, records are kept in all the places where you receive care. These places ... [continue] Summary Care Records
Updating your details
If you change name, address or telephone number, please let our receptionists know by completing one of our “Change of contact details” forms. Electronic versions of these can be found in ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 28th September, 2015
